Shipping Policy
Legal notice
The explanations and information provided on this page are only general explanations and information on how to draft your own Shipping Policy document. You should not consider this article as legal advice or recommendations on what you should actually do, as we cannot know in advance what specific shipping policies you want to establish between your business and your customers. We recommend that you seek legal advice to understand and draft your own Shipping Policy.
Shipping Policy: Basics
That said, a Shipping Policy is a legally binding document intended to establish the legal relationship between you and your customers. It's the legal framework for presenting your obligations to your customers, but also for addressing the different scenarios that may arise, and what happens in each case.
Una Política de Envíos es una buena práctica y beneficia a ambas partes: tú y tus clientes. Tus clientes estarán bien informados sobre lo que pueden esperar de tus servicios. Tú también saldrás beneficiado, ya que la probabilidad de que las personas adquieran tus bienes o servicios aumenta en el momento en que existe una Política de Envíos clara que despeje cualquier duda sobre los plazos o procesos de envío que ofrece tu empresa.
What should be included in the Shipping Policy document
Typically, a Shipping Policy addresses these types of issues: order processing times, shipping costs, different domestic and international shipping options, potential service interruptions, and more.